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POPIA

Protection of Personal Information (POPI) Act Policy

Company Name: My Bar Mobile Refreshment Experts

Effective Date: 18 September 2026

Introduction

My Bar Mobile Refreshment Experts ("the Company") is committed to protecting the privacy of our clients, employees, and partners. This policy outlines how we collect, use, store, and protect personal information in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA) of South Africa.

Type of Personal Information Collected

We may collect and process personal information including, but not limited to:

  • Contact details (names, email addresses, telephone numbers, physical addresses)
  • Financial information (billing details, banking records for payment processing)
  • Event specifications and logistics relevant to providing our mobile refreshment services
  • Employee records and identification documents

Purpose of Processing Personal Information

Personal information is collected strictly for specific, explicitly defined, and lawful purposes relating to our business activities, which include:

  • Providing quotes, managing bookings, and executing mobile bar services
  • Invoicing, financial administration, and legal compliance
  • Communicating with clients regarding operational requirements, changes, or service updates
  • Recruiting and managing personnel

Conditions for Lawful Processing

The Company ensures that all processing complies with the 8 core principles of POPIA:

  • Accountability: Ensuring compliance rests with the designated Information Officer.
  • Processing Limitation: Information is processed lawfully, minimally, and with explicit consent where required.
  • Purpose Specification: Information is only collected for operational mobile refreshment logistics and related business tasks.
  • Further Processing Limitation: Secondary processing must align with the original purpose of collection.
  • Information Quality: Reasonable steps are taken to ensure data is accurate, complete, and up to date.
  • Openness: Maintaining transparency regarding the specific data being held and the operational reason for holding it.
  • Security Safeguards: Securing the integrity and confidentiality of personal data by taking appropriate technical and organisational measures.
  • Data Subject Participation: Allowing individuals to request access to, correction of, or deletion of their personal information.

Security Safeguards

We secure data by employing physical, technological, and administrative controls. Digital records are stored securely on password-protected devices and cloud systems, restricted only to authorised personnel who require the data to perform their duties.

Contact Details

For any queries, corrections, or requests regarding this policy or your personal data, please contact our designated Information Officer:

  • Information Officer: Michael Martin
  • Email Address: mike@mybar.co.za
  • Contact Number: 073 911 8700